Imagine what your organization could accomplish if everyone believed they could resolve any issue. Elaine Allison is an international speaker, award-winning training consultant and best-selling author "The Velvet Hammer: PowHERful Leadership Lessons for Women Who Don't Golf". She is also an expert on workplace behavior who helps audiences recognize sources of conflict and resolve them efficiently and effectively. Elaine’s real-life stories and illustrations of the challenges we encounter daily teaches audiences how to apply immediate solutions. Organizations constantly face challenges: industry competition, budget constraints and loss of morale—and a mindset that prevents them from successfully dealing with these challenges. Elaine’s powerful keynotes and programs take this mindset and alter it so organizations can: Boost morale, Empower employees, Attract new customers, Improve customer relationships, Increase product innovation, Solve employee issues seamlessly. During Elaine’s lively presentations, participants are pushed to think, create and solve. They learn to change perspective, find opportunities to contribute and make a difference in their organization. Elaine’s ability to engage people before, during and after her programs leads participants to take action…and clients realize the benefits almost immediately! Elaine has learned through first-hand experience just how damaging certain beliefs, behaviors and choices can be. Elaine’s in-depth understanding of employee interaction is the result of extensive hands-on experience. At age 19, Elaine was one of Canada’s first female prison guards in an all-male maximum security prison, a position in which she first gained insight into how people deal with conflict, leadership and power. Elaine went on to teach children with behavioral problems in a special education program; manage over 1,400 unionized flight attendants handling issues at 35,000 ft. while in the airline industry; and successfully handle the daily challenges of various large corporations as a manager and then senior executive. With this comprehensive background, Elaine has developed keynotes and training programs for a variety of industries, from travel and finance to military and media. Her award-winning programs include: “I Can Fix That: Guiding Principles to Resolve Anything,” a perspective-changing program on conflict resolution for companies, associations, governments and individuals., Customer care training program for over 4,000 employees at the Vancouver airport. The airport won the prestigious #1 Airport - North America (Skytrax) 2010 award., “Get Your Game Face On—We Welcome the World” presentation for 3,200 employees of the Vancouver International Airport Authority in preparation for the 2010 Olympic & Paralympic Winter Games. The program won #1 training program out of 60 airports by the Airports Council International., Leadership training program, including customer care, conflict resolution, product knowledge and disability training, for the new Canada Line rail service. The company has greatly exceeded passengers-per-day projections and won awards in its first year.
Titles
- I CAN FIX THAT: Guiding Principles to Resolve Anything
- Customer care training program
- Get Your Game Face On—We Welcome the World
- Leadership training program, including customer care, conflict resolution, product knowledge and disability training
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Topics
Women, Financial, Business, Leadership, Negotiation, Communication, Generations, Humor, Diversity, Education, Executive Development
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Speaker's Asking Fee Range
$5,000 - $7,499
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This is the starting keynote fee range - other programs may be higher.
State
BC, Canada
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Fees
The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.
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“Elaine Allison is a tremendously engaging and riveting speaker. She takes what often can be emotionally charged and complex concepts and breaks them down into readily understandable elements. By using acronyms and graphics, among other techniques, she presents useful information that is reinforced through personal anecdotes. Overall, Ms. Allison is a Grade A speaker who presents with enthusiasm, passion, intellect, humor and poise.” - Publicity Penguin and Viking Press
“Elaine spoke to over 5,000 of our 20 different airport client organizations in resolving customer care issues during our multi-year plan and in preparation for the 2010 Olympic & Paralympic Winter Games in Vancouver, BC. The complexity of the task and the sheer numbers of varying audience needs was monumental. The results were significant with high ratings from all organizations. In addition, the programs contributed to YVRAA (Vancouver International Airport Authority) winning the prestigious #1 Airport - North America (Skytrax) 2010 award.” - Vancouver International Airport Authority
“Elaine is one of the most fascinating people I've met. I've learned so much in one morning and it's all things I can apply in my life immediately.” - Health Region
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