Combining the energy of Gen Y with the experience of a Baby Boomer, Catherine DeVrye has the ‘street cred’ to deliver the results you’re after. Before becoming a best-selling author of 7 non-fiction books and past winner of the Australian Executive Woman of the Year Award. she used to be in your shoes-signing cheques for IBM incentive events. She vowed not only to deliver an entertaining and educational message from stage but to be easy to work with off the platform. And, you can see from her impressive client testimonials that she's been able to achieve that! Honored as 2010 Australian Speaker of the Year, she is an outstanding communicator with proven international management experience in the private and public sectors-speaking globally on customer service, value add, change and turning obstacles to opportunities in our professional and personal lives. Her autobiography, "Who Says I Can’t?," was released by Random House and nominated for the National Biography Award. On the cover, Bryce Courtenay says: ‘story of hope and perseverance-when’s the movie?’ Other best sellers, translated into over a dozen languages, include "Hope Happens!…Words of Encouragement for Tough Times" and "Hot Lemon & Honey…Reflections For Success in Times of Change" of which the late Sir Edmund Hillary says: ‘Information in this book can lead you on the road to success’. She has also published "The Customer Service Zoo" and "Good Service is Good Business," which was a # 1 best seller in Australia and Taiwan. A former IBM executive, Catherine held roles in sales, marketing, communication and management development; and spent 2 years in Tokyo as Asia Pacific Headquarters Human Resource Manager; and was later responsible for their customer education, management & leadership development programs in Australia. An Australia Day ambassador, she was a former board member of the 3rd largest police service in the world, past CEO of Young Achievement Australia and worked for Ministers of Consumer Affairs, Education and Sport, where she was involved in the establishment of the Life. Be In It fitness campaign. One of the most sought after speakers in Australia today-and always in search of new material-Catherine has even trekked to Timbuktu! She’s also cycled over the Andes, climbed 20,000’ to the summit of Mt Kilimanjaro…and was given the honour to carry the Olympic Torch on the day of the opening ceremonies of the Sydney 2000 Olympics-plus has a heart warming story of her personal journey from an orphanage in Canada, which she sometimes shares depending on your brief. Catherine DeVrye holds a Master of Science degree and has attended short courses at Harvard and the Mt Eliza Business School-but believes the best education is common sense! She always customizes material to your theme and her delightfully humorous approach to presenting serious content has earned her repeat business on 5 continents amongst clients such as American Express, AT&T, Australian Tourism, Coca-Cola, Ernst & Young, 3M, Mercedes, Qantas, Red Cross, and Royal Australian Airforce. Titles Good Service Is Good Business - Add Value Not Cost Success…Turning Obstacles To Opportunities - As You Keep Hope Happening Conquering The Challenge Of Change Topics Change, Business, Global Business, Customer Service, Success, Attitude, Goal-setting, Motivation Click topic above to see more speakers on that topic Speaker's Asking Fee Range $10,000 - $14,999 Click on fee range to see more speakers. This is the starting keynote fee range - other programs may be higher. State Australia Click on state above to see more speakers from that state. Fees The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.