The story of Disney Institute has its beginning with Walt Disney himself. Walt's contagious vision and genuine care for his employees created a legacy of loyalty within his growing company. His willingness to take risks and blaze new trails, coupled with an innate understanding of what his customers wanted, resulted in the legendary business practices for which Disney Destinations are famous. Even before Tom Peters and Bob Waterman profiled the Walt Disney World® Resort in their book In Search of Excellence, the beloved company enjoyed a reputation as an organization that set the benchmark for best business practices. To give businesses an inside look, the Disney Institute was born. From guided behind-the-scenes field experiences that show firsthand our best business practices, to experiential activities and facilitated discussions with Disney leaders, Disney Institute gives businesses the tools to apply proven systems and strategies to their own organizations. Highlighting the vision and ideals of Walt Disney, the programs allow you to experience the business behind the magic. Not just heady philosophy, Disney Institute invites you to view the execution of core strengths: leadership, loyalty, management, service and creativity. Disney Institute believes the best way to think out of the box is... well, out of the box. That's why they use the actual resorts as living laboratories. Previously exclusive to groups staying at the Disney Destinations, the Disney Institute is now available for speeches and presentations at your corporate functions, meetings and private events. Sound like fun, but what's the result? You leave with a renewed focus for your business unit, your organization, and yourself. Disney Institute helps facilitate the links between what you see at Disney and how it applies to your organization. Your return is improvement - in your processes, work environment, and customer service; inspiration - for yourself and for those who work for you and with you; and increases - in your productivity and bottom line. Since Disney Institute utilizes a unique hands-on, interactive style of training, the selection process for choosing facilitators ensures the best possible professionals are chosen for programs. The pool of facilitators represents a rich and diverse background; they are dynamic presenters who are effective in relationships, skilled in business and passionate about the Disney approach. Each professional facilitators is a true Disney "insider." This means that not only are they successful trainers, they have also worked their way up through the ranks of the Disney organization. As distinguished Disney veterans, they have performed a variety of roles in nearly every sector of a Disney Destination. From front-line hosts and peer leaders to managers and trainers, their expertise covers food/beverage, merchandise, marketing/sales, hotel/resorts, guest relations, accounting, human resources/training, entertainment/attractions, animal husbandry, transportation and many other fields. Disney Institute facilitator experience ranges from a few to over 30 years, and all of them have worked with a wide variety of clients including Fortune 500 companies, healthcare institutions, small private businesses and national associations. Titles Change Leadership: Who WANTS to change? Attracting and Retaining the Best People Seven Guidelines for Great Guest Service Guestology: The Magic of Measurement The Starting Block: Tips for new leaders From Inspiration to Innovation Service Recovery: Turning frowns upside down The Walt Disney World "Success Formula" Where's the Magic? Motivating employees through tough times Disney Style: Service, Management, Leadership, Loyalty, Creativity Topics Customer Service, Leadership, Creativity, Management, Human Resource, Change, Motivation Click topic above to see more speakers on that topic Speaker's Asking Fee Range $10,000 - $14,999 Click on fee range to see more speakers. This is the starting keynote fee range - other programs may be higher. State FL Click on state above to see more speakers from that state. Fees The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.