Barbara Glanz, one of fewer than 550 Certified Speaking Professionals worldwide, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. Using her Master's degree in Adult Learning, she has spoken on all 7 continents and in all 50 states to organizations as diverse as Nordstrom, Honda, KFC, the Chicago Mercantile Exchange, Southwest Airlines, Bank of America, Kaiser Permanente, Hallmark, the US Dept. of Energy, Shangri-La Hotels, Merry Maids, Verizon, and the Singapore Security Police! She is the author of eleven books, including "The Simple Truths of Service—Inspired by Johnny the Bagger" (co-authored with Ken Blanchard); "The Simple Truths of Appreciation;" "Handle with CARE - Motivating & Retaining Employees;" "What Can I Do? Ideas to Help Those Who Have Experienced Loss;" "Balancing Acts;" "CARE Packages for the Workplace;" "CARE Packages for the Home;" and "CARE Packages for your Customers." Known as the business speaker who speaks to your heart as well as to your head, she lives and breathes her personal motto, "Spreading Contagious Enthusiasm™." Titles Handle with CARE - Motivating and Retaining Employees The Simple Truths of Service Inspired by Johnny the Bagger™ CARE Packages for the Workplace--Dozens of Little things you can do to Regenerate Spirit at Work The Simple Truths of Appreciation - How Each of Us can Choose to Make a Difference Building Customer Loyalty - How you can Help Keep your Customers Returning Feeling Your Way Through Change - Understanding and Managing Transitions in Life and Work Balancing Acts - Ideas to Blend your Work and your Life Topics Relationships, Management, Employee Retention, Motivation, Human resource, Balance, Team Building, Communication, Creativity, Customer Service Click topic above to see more speakers on that topic Speaker's Asking Fee Range $7,500 - $9,999 Click on fee range to see more speakers. This is the starting keynote fee range - other programs may be higher. State FL Click on state above to see more speakers from that state. Fees The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.