Tom Hinton is one of America’s most popular speakers in the areas of Customer Relations, Leadership, Team Building, and Achieving Business Excellence in the Workplace. Since 1986, he has addressed over 700 major corporate, association, and government audiences in the United States, Canada, Germany, Japan, Mexico, Ireland, Spain, France, England, and Scotland. Tom’s client list represents a diverse group including: the New Otani Hotels of Japan, Union Bank, Isuzu North America, General Motors of Canada, the Alliance of American Insurers, Boston Public Schools, the U.S. Army, the U.S. Navy, Minnesota Multi-Housing Association, Wells Fargo Bank, Employers Reinsurance Inc., Banklink, Group 4 Software, Sysco, Preferred Hotels, Blue Shield of California, the Social Security Administration, the U.S. Department of Labor, the California Department of Parks, INC. Magazine, MPI, ASAE, PCMA, and Bank of America. Tom is the author of "The Spirit of Service and Leadership Lessons I Learned on the Links: 72 Ways to Par the Course of Business and Life". He is the co-author of "Customer-Focused Quality: What To Do on Monday Morning" and "10,000 Days: Finding Purpose, Peace, and Satisfaction for the Rest of Your Life". Tom has written over forty articles for publications such as the San Diego Business Journal, the Los Angeles Business Journal, Quality Digest, and California Excellence. Also, Tom is a recognized expert in the field of performance excellence and frequently lectures on the Malcolm Baldrige Award for Performance Excellence criteria where he served as a member of their 2001 National Board of Examiners. Tom served on the Board of Directors of the California Council for Excellence, which administers that state’s Malcolm Baldrige Award emulation. Tom is also a member of the Board of Directors of the American Consumer Council and the California Consumer Council, both of which are non-profit organizations dedicated to consumer awareness and education. Tom is a graduate of the University of Maryland and completed the Fundraising Management certificate program at the University of San Diego. Titles The Spirit of Service: Increasing Your Profitability One Customer at a Time Team Building for Fun, Pride and Profit Going Green: How to Preserve our Environment and Make a Profit! Relationship Management Strategies: Maximizing Your People Power Championing Change: Overcoming Fear and Other Business Obstacles Lurking Just Around the Corner! Reputation Leadership™: How to Win the Hearts, Minds, and Wallets of Your Customers Good to Great: Creating a Culture of Service Excellence in the Workplace Sustainability: Growing Your Business for Future Generations People, Planet, and Profits: Discovering the Gold in Going Green! Building the Case for Corporate Social Responsibility Topics Leadership, Motivation, Customer Service, Team Building, Performance, Quality/TQM, Strategic Planning, management, Change, Business Click topic above to see more speakers on that topic Speaker's Asking Fee Range $7,500 - $9,999 Click on fee range to see more speakers. This is the starting keynote fee range - other programs may be higher. State CA Click on state above to see more speakers from that state. Fees The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.