In 1999, at the age of 24, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO, where he helped Zappos grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine's annual "Best Companies to Work For" list. Zappos was acquired by Amazon in November 2009 in a deal valued at $1.2 billion on the day of closing. Tony Hsieh's first book, "Delivering Happiness", debuted at #1 on the New York Times Bestseller list and remained on the list for over six months. In his book and in person, Tony discusses the different ingredients used by Zappos.com to build a long-lasting enduring brand, including the importance of customer service and company culture. Tony will talk about how focusing on delivering happiness to customers and employees has enabled the company to expand beyond selling shoes to clothing, bags, and other product categories. Titles Delivering Happiness: A Path to Profits, Passion and Purpose Topics Celebrity, Management, Leadership, Corporate Culture, E-commerce, Business, Customer Service Click topic above to see more speakers on that topic Speaker's Asking Fee Range Please call us. Click on fee range to see more speakers. This is the starting keynote fee range - other programs may be higher. State NV Click on state above to see more speakers from that state. Fees The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.