Scott McKain is an internationally known authority who helps organizations create distinction in every phase of business and teaches the “Ultimate Customer Experience.” Scott McKain’s keynote presentations benefit from three decades of experience. Scott has an innate talent for articulating successful ideas. He has spoken before and consulted for the world’s most influential corporations. Scott McKain creates captivating presentations and best-selling books which clearly reveal how to create more compelling connections between you and your customers and how to stand out and move up, regardless of the economic climate in your industry.
Scott has presented his business strategies on platforms in all fifty states and seventeen countries…from Singapore to Sweden; from Mexico to Morocco…from the White House with the President in attendance; to conferences in Dubai and Abu Dhabi. He has been honored with induction into the “Professional Speakers Hall of Fame.” He is a member of “Speakers Roundtable” — an elite, invitation-only group of twenty business speakers. Scott is the founder of a consulting and training company that explores the role of ultimate customer experiences in creating enhanced client retention and revenue, and is the author of three Amazon.com #1 business bestsellers; all teaching how to expand profits, increase sales, and engage customers.
McKain’s book, "7 Tenets of Taxi Terry," provides the specific steps for every employee to create and deliver ultimate customer experiences.
In his book, Create Distinction, (expanded and revised release of bestselling book, “Collapse of Distinction” – named by 30 major newspapers as one of the “Ten Best Business Books” of the year and reached the number one spot on Amazon.com’s list of business bestsellers), McKain takes a revolutionary approach by showing how organizations and individual professionals create differentiation in the marketplace.
McKain has appeared multiple times as a commentator on FOX News to discuss business, politics, and American culture. In his earlier career as a broadcast journalist, two million people saw his commentaries each week on 80 television stations in the United States, Canada, and Australia. He has also been a news anchor for a CBS-TV affiliate in one of the nation’s 25 largest markets.
McKain has been named as a “Hoosier Hero” in his home state because of his commitment to youth and philanthropy He was selected by Arnold Schwarzenegger to be the emcee and speaker for the Great American Workout, held on the White House lawn with the President in the audience carried live on CNN and NBC's "Today" show. He also portrayed the villain in a film by internationally esteemed director Werner Herzog, acclaimed by critic Roger Ebert as one of the “best movies” ever made.
- Create Distinction: What to Do When “Great” Isn’t Good Enough to Grow Your Business
- Distinctive Sales: How To Stand Out In a Hyper-Competitive Marketplace
- The Ultimate Customer Experience: Delivering “What Customers REALLY Want” for Lifelong Loyalty and Endless Referrals
- Leading With Distinction: Motivate Enhanced Productivity To Achieve Remarkable Results
- Developing A Distinctive Culture in a Multi-Generational Marketplace: Enhance Retention and Optimize Outcomes in a Diverse Environment
- Standing Out and Moving Up in Times of Change: Create Distinction
Business, Success, Customer Service, Change, Leadership, Sales
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