Dennis Snow has a passion for and expertise in what it takes to create world-class customer service. He has consulted with organizations around the world on the subject and has been recognized for his expertise and delivery skills. Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. He began his Disney career in 1979 as a front-line attractions operator. As he advanced through the company, Dennis managed various operating areas throughout the park, learning and applying the skills it takes to run a world-class, service-driven organization. He spent several years with the Disney University, teaching corporate philosophy and business practices to cast members and the leadership team. In his last year with Walt Disney World, Dennis’ leadership performance was ranked in the top 3% of the company’s leadership team. Today, Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include American Express, ExxonMobil, Wachovia, Florida State University and the American Hospital Association. He is the author of the book, "Unleashing Excellence: The Complete Guide to Ultimate Customer Service."
Titles
- Creating a World-Class Service Organization
- Performance Excellence - The Employee Factor
- Leadership Excellence
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Topics
Customer Service, Leadership, Motivation, Branding
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Speaker's Asking Fee Range
$7,500 - $9,999
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State
FL
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Fees
The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.
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