Mark Therrien, whether wearing a fish hat, banana nose or just his regular smiling face, you can count on him to: 1) Have fun with your group, 2) Provide practical, powerful strategies for creating joyful and energized workplaces where people feel valued and appreciated, 3) Get people excited about engaging their hearts as well as their minds... the key to providing exceptional, memorable customer service, and 4) be very funny. Therrien helps people take better care of themselves and helps organizations take better care of their customers. In this hurried world, it is essential to our sanity and productivity that we stay connected to our laughter and our joy. Mark helps people create joyful workplaces where people "want to" rather than "have" to be. Mark's education and background in psychology and social work make him uniquely qualified as a presenter. In addition to teaching at the medical college, he was in a private psychotherapy practice and on a face-to-face suicide intervention team. It was during the latter that Mark learned the importance of laughter in good mental health. He has been published in other professional journals including Psychiatry and Surgical Services Management. Mark Therrien will keep them laughing as he illustrates how important a lighthearted attitude is for successful living and relationships. Therrien works with clients in business, healthcare and education because "how we treat people" is important to all the groups. He has been a member of the National Speaker's Association since 1986. His multimedia presentations are very funny, but Mark Therrien is not a comedian. His wonderful collection of stories and slides… some funny, some hilarious, and some that might bring a tear… contain messages that can change the way we see ourselves, the way we work, and the way we live. The Power of Positive Insanity (about putting laughter and fun to work) is the most frequently requested program and a sure-fire winner to kick off or jumpstart a conference or meeting. Titles Creating Joy in Your Life and Work The Power of Positive Insanity...The Healing Power of Laughter The Power of Appreciation Customers Forever: The Dazzle and Delight of Customer Service The Experience of Joy (breakout) Play for Team Building (breakout) The Fish Workplace The Power of YES!!! Embracing change, fear, risk excitement and joy in our work and our lives Topics Humor, Motivation, Customer Service, Team Building, Stress, Management, Balance Click topic above to see more speakers on that topic Speaker's Asking Fee Range $5,000 - $7,499 Click on fee range to see more speakers. This is the starting keynote fee range - other programs may be higher. State HI Click on state above to see more speakers from that state. Fees The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.