Since 1988, Phillip Van Hooser has spoken, written and consulted on leadership and customer service issues worldwide. Corporate groups and associations alike have trusted Phillip Van Hooser to keynote their events, create customized training solutions for their people, and provide personalized coaching for their key leaders. Many have used Van Hooser’s management training system, “The Leadership Journey,” and his best-selling book, "Willie's Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty," to help their people develop a renewed spirit for leading their employees and serving their customers. When organizations and individuals implement Van Hooser’s strategies, they experience lower turnover rates and higher productivity, enjoy improved management/employee relations, manage change efficiently and maximize the opportunities it brings, know what motivates today's "new breed" of employee, and communicate successfully with co-workers, superiors and customers. One client described Van Hooser and his work this way: “Phil Van Hooser has helped my team immensely. Phil has adapted his style to every situation we have utilized him for and the results are just outstanding. Phil has become a part of our team and not just another consultant.” The unique organizational circumstances of over 700-plus clients have afforded Phil a diverse array of leadership and customer service case studies from which to learn. His domestic and international clients include Allstate Insurance, P&G Pharmaceuticals, BlueCross BlueShield, Lockheed Martin, KPMG, Verizon, Wells Fargo, Aserca Airlines and El Nacional. A veteran keynote speaker and longtime member of the National Speakers Association, Phillip Van Hooser has earned NSA's Certified Speaking Professional designation. Phil is also a member of the Speaker Hall of Fame and currently serves as President-elect of the National Speakers Association. Titles Leadership in a Changing Environment Commandments for Leaders Cardinal Sins of Leaders Secrets of Service Professionalism We Need to Talk Topics Leadership, Change, Management, Team Building, Ethics, Customer Service Click topic above to see more speakers on that topic Speaker's Asking Fee Range $10,000 - $14,999 Click on fee range to see more speakers. This is the starting keynote fee range - other programs may be higher. State KY/TN Click on state above to see more speakers from that state. Fees The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.