Barbara Wold is an internationally known speaker and authority to the retail, consumer and tourism industries. More than 40 years of first-hand experience in executive and sales management, marketing and repositioning have made Ms. Wold as one of retail's most sought after speakers and consultants. Barbara is an authority on building business through customer driven strategy and maximizing human assets. Her areas of expertise include customer care, marketing strategy, consumer buying patterns, image, sales and service quality, public relations, redevelopment and tourism. Ms. Wold is a highly polished speaker; her presentations are dynamic, content rich, humorous and to the point. She has the ability to captivate audiences with her stories, as she inspires, motivates and educates. Barbara’s thought-provoking ideas will renew your group’s enthusiasm while keeping your organization motivated and enlightened long after she's left the floor. With Barbara Wold, you'll never get a canned presentation. She researches your distinctive organization, and then custom-creates a presentation to address your every need. Whether you need a keynote presentation, a three-hour workshop, or a day long, roll up your sleeves kind of session, you need Barbara Wold. Barbara also works with many downtowns and cities that are going through revitalization in an effort to boost their economic viability. She helps them understand that as the composition of American households continue to shift, so will the mix of retail and services, in order to succeed and connect to neighboring communities. Ms Wold is also taking on the airport retail, the airlines and International Duty Free. In an average year Barbara Wold presents 100 presentations around the globe and has "WOWED" over 600,000 people from all 50 of the United States, Puerto Rico, Guam, Canada, Singapore, China, Hong Kong, Philippines, Japan, Indonesia, Malaysia, India, Colombia, Brazil, Venezuela and the United Arab Emirates. Barbara is also a representative for the International Council of Shopping Centers. Ms Wold is the author of "The Yearbook," a retail success guide with an award-winning format. "The Yearbook" was developed to better equip today's retailers with the necessary tools to succeed, standout in the marketplace and increase their performance. Titles More Business in 2012: The "New" Customer...Is Your Business Changing to Meet Their Needs? “The Wow! Feel” -- see it on your customer’s face day after day Strategies for a Changing World . . . How to Prosper in Today's Economy Business Success -- It’s All in the Details! How to Keep the People Who Keep You in Business Customer Service Buzz is the New Marketing Promoting Partnerships: Using Your Neighbors to Grow Your Tourism Discover America: Promoting Cultural Tourism Ten Rules for Building Customer Loyalty Show Me the Money . . . increase your business by 25% starting NOW! Topics Customer Service, Leadership, Marketing, Business, Success, Sales, Accountability Click topic above to see more speakers on that topic Speaker's Asking Fee Range $5,000 - $7,499 Click on fee range to see more speakers. This is the starting keynote fee range - other programs may be higher. State CA Click on state above to see more speakers from that state. Fees The fee range quoted means the speaker's fee starts somewhere within that range. Note that speaker's fees are subject to change and some speakers may have special fee quotes.